Pricing , Fast Shipping and Delivery Policy

Planmate Australia delivers products Australia wide using various courier services. With warehouse facilities in Perth, Sydney and Melbourne we can ship and deliver in the shortest possible time frame at the lowest possible cost. We deliver as fast as we can across Australia regardless of the size of your order or your location in Australia.

Orders are dispatched within 8 hours of receipt of your order and delivery is estimated between 1-3 business days depending on your location within Australia.

Shipping Destinations

Planmate ships goods Australia wide and accepts orders through our online shop. We ship internationally, however at this time we can not accept international orders through our online portal. Please contact us on  +61 8 6201 4998 (for international callers) to inquire about our international shipping arrangements.

Customer Service Policy

Planmate is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. All Displayed pricing on our webiste is EXCLUDING GST and EXCLUDING Freight. Both will be calculated as a TOTAL add-on at the check-out section of our on-line shopping portal. Standard delivery time frames are between 1-3 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back-order or a full refund.


Planmate offers products exclusively in business-to-business (B2B)  transactions hence the products advertised in our store are priced ex GST. If you are a non B2B customer and/or not registered for GST purposes please contact our office on 1800 988 885  to discuss the options to supply , invoice  and pay for our products.

for Australian Orders

Want to shop quality products from
our online store?